bdokt Terms and Conditions

bdokt (hereinafter referred to as the "Platform", "we", or "bdokt") is an online casino and betting service provider. These terms and conditions (hereinafter "Terms") form a legal agreement between bdokt and its users.

These Terms apply together with our Privacy Policy and Responsible Gaming Policy. If there is any conflict between these Terms and other policies, these Terms will take precedence.

We reserve the right to amend these Terms at any time. In the case of significant changes, we will send a notice to the registered email address. Continued use of the platform after any amendment will be considered acceptance of the updated Terms.

Age Requirement

To open an account and play games on bdokt, you must be 21 years of age or older. Use of this platform by minors (under 21 years of age) is strictly prohibited.

bdokt may request documents for age verification at any time, such as a National Identity Card (NID), passport, or birth certificate. Failure to provide the required documents may result in account suspension.

Geographic Eligibility

This platform is designed primarily for users in Bangladesh. If you access the platform from a region where online gaming is prohibited, that is entirely your own responsibility. bdokt accepts no liability in this regard.

• The user must be a natural person (not a corporate entity).
• The user must not appear on any prohibited list (sanctions list).
• Only one account per person is permitted.

Registration Requirements

To register on bdokt, you must provide accurate and complete information. Providing false or misleading information is a violation of these Terms and may result in account termination.

• Full name (as per National Identity Card)
• Active mobile number or email address
• Date of birth
• Preferred payment method details

Account Security

It is your responsibility to keep your account password and login details confidential. Sharing your account or allowing another person to use it is strictly prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

No representative of bdokt will ever ask for your password or full payment details. Any such request may be fraudulent.

Multiple Accounts Prohibited

Each person may operate only one account. If the same person opens multiple accounts, all accounts will be closed and deposited funds may be forfeited. Creating multiple accounts to claim bonus benefits will be treated as a serious violation.

Deposit Rules

The minimum deposit amount on bdokt is ৳300 for each payment method. The following payment methods are available for deposits:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)

Deposits must be made from your own account. Third-party deposits are prohibited and funds may not be refundable in such cases.

Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours.

• Identity verification (KYC) must be completed before withdrawing.
• Withdrawal funds will be sent via the same method used for the deposit.
• Withdrawals may be delayed if bonus wagering requirements have not been met.
• bdokt reserves the right to hold withdrawals in cases of suspicious activity.

Currency and Conversion

bdokt operates in Bangladeshi Taka (BDT / ৳). All transactions, balances, and winnings are displayed in Taka. Transactions in foreign currency will be converted at the applicable exchange rate.

Welcome Bonus

New users will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. The minimum deposit to use this bonus is ৳300.

The wagering requirement for the bonus is 15 times (15x). This means that to withdraw the bonus, you must place total bets equal to 15 times the bonus amount. For example, for a ৳1,000 bonus, you must place ৳15,000 in total bets.

Ongoing Promotions

bdokt regularly offers various promotional offers. Each promotion has its own terms and conditions, which are stated on the offer's detail page.

• Each user may use each bonus offer only once.
• Bonuses may only be usable on specific games.
• bdokt reserves the right to change or cancel any promotion at any time.
• Expired bonuses will be cancelled automatically.
• Attempting to obtain bonuses fraudulently is a serious violation of these Terms.

VIP Program

The bdokt VIP program has four tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

VIP tier upgrades depend on consistency of play and participation. bdokt reserves the right to change VIP benefits for any reason.

Fair Play Policy

All games on bdokt are conducted fairly. Our platform features games from the world's leading game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi.

The following activities are strictly prohibited while playing:

• Playing using any kind of bot, automation, or software.
• Exploiting any vulnerability or bug in the game system to gain an unfair advantage.
• Colluding with other players to influence game outcomes (collusion).
• Money laundering or other illegal financial activities.

Technical Issues

If a game is interrupted due to a technical error or server issue, bdokt will take reasonable steps to address it. However, in all cases bdokt's decision will be considered final. bdokt will not be liable for any winnings cancelled due to a technical error.

Protective Measures

bdokt provides the following protective measures for users:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily close your account for a set period of time.
• Reality Check: You will receive automatic alerts after a set period of time.
• Permanent Closure: You can request that your account be permanently closed at any time.

For more information on responsible gaming, visit our Responsible Gaming page.

Protection of Minors

It is the responsibility of parents and guardians to prevent anyone under 21 years of age from accessing this platform. The use of parental control software for online gaming is recommended. If you suspect a child or teenager is using this platform, notify bdokt support immediately.

Suspension by bdokt

bdokt reserves the right to suspend or close any account at any time for any of the following reasons:

• Violation of any provision of these Terms.
• Providing false or misleading information.
• Operating multiple accounts.
• Fraudulent or illegal activity.
• Failure to complete KYC verification.
• Account remaining inactive for an extended period.

Upon account closure, any valid balance (excluding bonuses) will be returned to the user, though this may be delayed in cases under investigation.

Closure by the User

You may close your account at any time. To do so, contact us via our 24/7 live chat support or by email. It is recommended that you withdraw all valid balance before closing your account. Bonus balances are not withdrawable.

All content on the bdokt website and platform — including logos, designs, text, graphics, images, software, and code — is the intellectual property of bdokt and is protected by copyright law.

Users may use the platform for personal and non-commercial purposes only. Reproduction, distribution, or commercial use of any content without written permission is prohibited.

• No part of the platform may be reverse engineered.
• Automated scraping or data collection is prohibited.
• bdokt's trademarks or brand name may not be used without permission.

To the fullest extent permitted by applicable law, bdokt will not be liable for the following:

• Loss or damage caused by internet disconnection or technical issues.
• Errors or delays by third-party payment providers.
• Losses caused by unauthorized access to your account (if due to your own negligence).
• Financial losses from playing games — gaming always carries financial risk.
• Service disruption due to natural disasters or other unavoidable circumstances.

bdokt is always committed to providing a reliable and secure service. Users' information and funds are kept safe using SSL encryption and advanced security technology.

The collection, storage and use of your personal information is governed by our Privacy Policy. The Privacy Policy is an integral part of these terms and conditions.

bdokt never sells your personal information to third parties. However, information may be shared in the following cases:

• In response to a lawful request from law enforcement authorities.
• With payment gateway providers for payment processing.
• For fraud prevention and security verification.

Complaints Process

If you have any dispute or complaint, please contact our support team first. Complaints can be submitted via our 24/7 live chat support or by email at ([email protected]).

The support team will review the complaint properly and attempt to resolve it within a reasonable time. There is an option to appeal against the decision.

Final Decision

bdokt's decision on game results, bonus eligibility or account-related matters will be considered final, provided the decision was made in accordance with these terms and conditions.

Any legal matters relating to these terms and conditions and the use of bdokt's services will be governed by applicable law.

Contact for Support

If you have any questions about these terms and conditions, please contact us:

• 24/7 live chat support in Bengali — directly on the platform
• [email protected]

For more information, visit our FAQ page or About Us page.